SharedSoul is an AI mediator trained in real psychology frameworks like attachment theory, the Gottman method, and nonviolent communication. It helps two people understand each other by talking to each person separately and sharing curated insights.

Is SharedSoul a replacement for therapy?

No. SharedSoul is a tool for understanding, not therapy. It helps bridge communication gaps using evidence-based psychology, but it is not a substitute for professional mental health treatment.

Is my information private?

Yes. Your raw responses are never shared with the other person. Only curated, anonymized insights are shared — never direct quotes. You can pause or leave a space at any time.

What is the Mirror assessment?

Mirror is a conversational AI self-assessment covering 10 psychology dimensions including attachment style, Big Five personality, emotional intelligence, love languages, conflict style, and more. It provides university-level depth in everyday language.

How much does SharedSoul cost?

SharedSoul is free to start. You can create spaces, invite others, and begin conversations at no cost.

Terms of Service

Last updated: 2026-05-10

⚠️ SharedSoul is not therapy, medical care, or a crisis service

SharedSoul is a reflective tool that uses AI to support self-understanding and relational conversation. It is not a substitute for licensed psychotherapy, psychiatric care, medical advice, diagnosis, treatment, or crisis intervention. The AI is not a clinician, doctor, or therapist. No clinician-patient or therapist-client relationship is formed by your use of SharedSoul.

If you are in immediate danger or experiencing a mental health emergency — call 988 (Suicide & Crisis Lifeline, US/Canada) or your country's emergency line. The National Domestic Violence Hotline is 1-800-799-7233. Internationally, findahelpline.com lists crisis lines worldwide.

If you are managing depression, anxiety, trauma, addiction, or any mental health condition, please work with a qualified clinician. SharedSoul can sit alongside that work — it is not a replacement.

Not HIPAA-compliant

SharedSoul is not a HIPAA-covered entity and is not designed to store Protected Health Information (PHI) in the legal sense. Do not enter information that requires HIPAA protection. If you need a HIPAA-compliant platform, please use one provided by your healthcare provider.

Who can use SharedSoul

You must be at least 18 years old.
You must be able to enter into a binding agreement under your local law.
You may not use SharedSoul on behalf of someone else without their explicit consent.
You may not use SharedSoul if you've been previously banned or had your account terminated for cause.

Your account

Keep your password secure. You're responsible for activity under your account.
One person, one account. No shared logins.
Tell us promptly if you suspect unauthorized access: hello@sharedsoul.org.

Acceptable use

Don't use SharedSoul to:

Harass, threaten, dox, or impersonate anyone.
Engage with a partner who has not consented to participate, or who is a minor.
Attempt to extract harmful instructions, generate sexual content involving minors, or anything illegal under your local jurisdiction.
Reverse-engineer the service, bypass rate limits, scrape content, or run automated bots against it.
Resell SharedSoul access without our written agreement.

Violations may result in immediate account termination without refund.

Your content

You own everything you write into SharedSoul. By using the service, you grant us a limited license to process your content solely to provide and improve the service for you (e.g., generate AI replies, build your Mirror profile). We do not use your content to train AI models. We do not sell your content. You can delete your content any time.

Subscriptions and billing

Free tier: a usage cap per month for messages and voice. Resets the 1st.
Paid tiers: billed via Stripe. You can cancel any time from /billing; access continues until the end of the current period.
Refunds: we offer pro-rated refunds within 14 days of an upgrade if you have not used the additional capacity. Contact hello@sharedsoul.org.
Prices may change with 30 days' notice. Existing subscribers keep their rate through the next renewal.

AI limitations

The AI in SharedSoul can be wrong. It can misread tone, generate plausible-sounding nonsense, and miss important context. Use your own judgment. Do not rely on AI replies as advice for medical, legal, financial, or safety decisions. We do our best to keep the AI helpful and grounded but make no guarantees of accuracy.

Service availability

We aim to keep SharedSoul available 24/7 but make no uptime guarantee. We may take the service down for maintenance, upgrades, or to address abuse. Third-party services we depend on (Anthropic, Supabase, Vercel, ElevenLabs, Stripe) may have outages we can't control.

Termination

You can delete your account any time from Account → Delete.
We may suspend or terminate accounts that violate these terms.
Provisions that should survive termination (intellectual property, disclaimers, limitations of liability) survive.

Limitation of liability

To the maximum extent permitted by law, SharedSoul and its founder are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability is capped at the amount you paid us in the 12 months before the event. Some jurisdictions don't allow these limits, so they may not apply to you.

Disclaimer of warranties

SharedSoul is provided "as is" and "as available." We disclaim all warranties express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows.

Governing law

These Terms are governed by the laws of the State of California, US, without regard to conflicts-of-law principles. Disputes will be resolved in the state and federal courts of California.

Changes to these terms

We'll update the "Last updated" date when material changes happen and notify active users by email. Continued use after changes means you accept them.

Contact

SharedSoul
Adolfo Badillo, Founder
hello@sharedsoul.org